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EVShield

EV Range & Charging · November 14, 2026

On-Demand EV Roadside Help: What to Ask Before You Book

Get the right help with straightforward per-service pricing.

Quick answer

Before booking EV roadside help, confirm whether you need mobile charging, a 12-volt jump-start, or towing. Share your location and vehicle details, then ask dispatch for the service price, connector compatibility, and estimated arrival.

Charging, not only towing

If the traction battery is low and the vehicle is otherwise safe to drive, ask whether energy can be delivered on site.

Pay for what you need

EVShield offers pay-per-service help at published base prices for charging, jump-starts, lockouts, tire service, battery exchange and recovery. Review the final total, including any applicable tax and selected tip, in Square. Scheduled charging, fleet work, events and towing are quoted separately.

Questions to ask

  • Can you charge my vehicle on site?
  • What is the service price?
  • Is my connector supported?
  • Can you reach my exact location?
  • What is the estimated arrival?

Questions

What does an emergency charge cost?

An emergency mobile charge has a base service price of $175. Square displays the final total.

How do I request help?

Call 551-243-6722 for immediate assistance or choose a service online, enter your details and continue to secure Square checkout.

What if I need a tow?

Dispatch can arrange EV-safe flatbed towing through partners. Call for pricing.

Stranded now? Call dispatch.

Dispatch is available 24/7. Call for immediate help, or send a request online and our team will follow up.