Roadside help
Winch-Out & Recovery
Help getting out of mud, a ditch, soft shoulder or snow without stressing the drivetrain.
A wheel slipping off a soft shoulder or into a muddy ditch is common after storms. EVs are heavy and their instant torque can dig a car deeper. Winch-out recovery pulls the vehicle back to solid ground using appropriate attachment points.
How it works
- 1
Describe the position
Which wheels are stuck and what surface you are on.
- 2
Assess on site
We check attachment points and safety.
- 3
Recover or tow
Winch to solid ground, or arrange a flatbed if needed.
When to call us
- Stuck in mud, sand or snow
- A wheel is off the pavement edge
- The car is in a shallow ditch
Avoid spinning the wheels
Repeated acceleration can overheat components and dig ruts. Stop, stay safe and call.
Questions about winch-out & recovery
Can all EVs be winched?
Most, using manufacturer tow points. We check before pulling.
What does it cost?
Winch-out recovery is $200. Confirm the recovery conditions with dispatch. Square displays the final total.
What if the car is damaged?
We will arrange an EV-safe flatbed tow.
Should I try to drive out?
Gentle attempts only. Stop if wheels spin.
Do you work in bad weather?
When it is safe for the technician and you.
Related services
Available in 150 cities. Full locations index → · 150 city pages, home market Atlanta, GA.
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Dispatch is available 24/7. Call for immediate help, or send a request online and our team will follow up.